AmBank: Online Banking Implementation

The Business Issue

• The Internet offers an additional and cost-effective channel for banks to deliver value-added services
• In today's highly competitive business environment, our client wanted to leverage on the Internet to enhance their competitive advantage
• Increasing number of internet users in Malaysia and our client's competitors' are aggressively implementing their online initiatives
• Fast-paced technological changes and today's highly complex IT solutions

Solution

• Implemented the total internet banking services (infrastructure, software and consultancy)

Bottom Line

• Able to deliver value-added service more efficiently
• Continue to build relationships with their customers through the Internet
• Our client can continue to enhance its competitiveness using the internet banking infrastructure

AmBank: Mobile Banking Platform

The Business Issue

• The ubiquity of the wireless network and devices offers vast opportunities and potential for banks to enhance its value propositions
• Our client wanted to implement mobile banking platform to make its services ubiquitous and easily accessible to their customers, anytime, anywhere

Solution

• Implemented the mobile banking project to provide a platform for mobile banking services
• The platform is robust and secure enough to cater to the changing requirements

Bottom Line

• Able to craft service differentiation in the marketplace
• Deliver value-added services to existing and future customers, anytime, anywhere